NZ patient experience survey
COVID-19 Patient Experience Survey
We are currently working to make this survey fully accessible. If you are having issues accessing the survey for any reason, please call 0800 121 650 and one of our operators will assist you.

Thank you for taking part in the NZ patient experience survey on behalf of your health care provider.

Your feedback will help us understand how to improve the health services provided to you and your whānau. It is likely to take about 10 to 15 minutes to complete.


Thank you for taking part in the COVID-19 patient experience survey on behalf of your primary care provider and the Health Quality & Safety Commission of New Zealand.

The COVID-19 pandemic has changed the way health care has been delivered and your feedback will help us understand and improve patients’ experiences.

Please enter your Login Code to participate in the survey.

If not automatically entered below, your CaseID or Login Code can be found on the text message or email sent to you.

You may close your browser and the survey will continue where you left off when you log back in.

Your response is confidential and completely anonymous (unless you choose to identify yourself). This survey is voluntary, you are under no obligation to participate. No matter what you decide, it will not impact your access to health care in New Zealand.

The survey will be conducted by Ipsos on behalf of your health care provider. Your contact details have been provided by your health care provider for the purpose of inviting you to take part in this survey only.

If you would like to stop receiving invitations to this survey and/or future NZ patient experience surveys, please unsubscribe using the link in your survey invite or call 0800 121 650.